Welcome to CVNBags.com! We are delighted you chose us as your trusted source for stylish, functional, and versatile women’s bags. Below are all the details regarding our shipping and return policies. Please read them carefully to ensure a smooth shopping experience.

Shipping Policy

Processing Time:

  • Orders are processed within 1-2 business days, excluding weekends and holidays.
  • You will receive a confirmation email once your order has been shipped.

Shipping Methods and Delivery Times:

  • Standard Shipping: Typically delivered within 5-7 business days.
  • Expedited Shipping: Typically delivered within 2-3 business days.
  • Overnight Shipping: Delivered the next business day for orders placed before noon PST.

Shipping Rates:

  • Standard Shipping: $5.99 (Free for orders over $50)
  • Expedited Shipping: $15.99
  • Overnight Shipping: $29.99

International Shipping:

  • We currently only ship within the United States. Stay tuned for updates on international shipping!

Shipping Address Accuracy:

  • Please ensure that your shipping address is correct during checkout. CVNBags.com is not responsible for orders delivered to incorrect addresses.

Order Tracking:

  • Once your order has shipped, you will receive a tracking number via email. You can track your order through the provided link.

Return Policy

We want you to be delighted with your purchase. If, for any reason, you are not happy with your order, you may return it under the following guidelines:

Eligibility for Returns:

  • Items must be returned within 30 days of the delivery date.
  • Items must be unused, unworn, and in the original packaging with all tags attached.

Non-Returnable Items:

  • Final sale items
  • Gift cards
  • Items marked as “non-returnable” on their product page

Return Process:

  1. To initiate a return, contact our customer service team at mailto:support@cvnbags.com. Please include your order number and the reason for return.
  2. Once your return request is approved, you will receive a Return Merchandise Authorization (RMA) number and instructions on where to send your return.
  3. Please securely pack your items, including the RMA number inside the package, and use a trackable shipping method to return the items to us.

Return Shipping Cost:

  • Customers are responsible for the return shipping costs unless the item was received damaged or incorrect.

Refunds:

  • We will notify you via email once your return is received and inspected.
  • Refunds will be issued to the original payment method within 5-7 business days after processing the return.
  • Shipping charges are non-refundable.

Exchanges:

  • If you wish to exchange an item, please return the original item following the return process and place a new order for the desired item.

Damaged or Incorrect Items:

  • If you receive a damaged or incorrect item, please get in touch with us immediately at mailto:support@cvnbags.com with your order number and a photo of the item. We will provide a resolution, including sending a replacement or issuing a refund.

Thank you for shopping with CVNBags.com. We appreciate your business and aim to provide the best products and customer service.

For any further questions or assistance, please get in touch with us at mailto:support@cvnbags.com.

Happy Shopping!
The CVNBags Team